Frequently Asked Questions

You can find answers to frequently asked questions below, do not hesitate to contact us when you need help.

We design and manufacture our products in our facility in Denizli and ship them all over the world. We use 1st grade quality steel and paint. Our products do not smell or spill, do not rust, you can decorate your homes for a lifetime with our products.

Our wall art are delivered to you ready to hang, they do not require any assembly. You can easily hang it on your wall with a single nail.

No way. Our products are sent to all of Turkey with FREE SHIPPING.

You can complete your shopping with credit/debit card, money order or cash at the door/credit card payment methods.

At Artepera, we take site security very seriously. Your credit/debit card information is not recorded in our system and cannot be viewed by anyone. You can safely order from our site.

The delivery time of your orders is 1-3 working days. However, due to the intensity, this time may be extended for some orders (especially for large-sized products). We send all our orders with Aras Cargo. The cargo will reach you as soon as possible. Delivery time is 2-3 days unless otherwise stated.

After your order is prepared, we will send a cargo tracking number to your e-mail address, with this number you can track your order on Aras Cargo's website.

Do not throw away the boxes of your damaged product. Take pictures and send them to us. It will be returned as soon as possible and the product will be replaced with a new one and sent to you.

As Artepera, we are confident that you will be satisfied with your order, but if you change your mind, you can read our return and exchange policy. For your questions, you can send an e-mail to or you can reach us via our Whatsapp number.



Garanti Bank: TR08 0006 2000 0470 0006 2905 01 You can make money transfers with your bank information.