-How long will my order be shipped after purchase?
Your orders will be delivered to Aras Kargo within 1-5 business days. The courier company will deliver your order usually within 2-3 business days.
We will share a tracking number through your contact details.
There are personalized products in our products, the preparation time of these products varies between 5-10 business days.
-Which shipping company will my order be sent with?
Your orders will be shipped quickly with Aras Kargo.
-Will I pay any shipping fee and customs fee?
No, you will not. You will not pay any costs other than the prices that you see on the website.
-What should I do if the shipping package or product is damaged?
When the order reached you and if you see some damage on the box, please don't collect the item from the delivery guy and want a "Damage Assessment Report". But if you open the box and see some damage please contact us.